Do I need an account to place an order?
You can shop without creating an account. However, if you register with us, you’ll enjoy the following benefits:
- Track your orders and review past purchases.
- Request an exchange or return directly from your account.
- Add pieces you love or missed out on to your Wish List.
- Save your address and card details so you can shop even quicker in the future.
What forms of payment do you accept?
We offer a secure and convenient checkout experience through various payment options, including credit cards and debit cards such as Visa, MasterCard, and American Express.
Where do you ship from?
We ship domestically within the USA, and our partner logistics provider is USPS First-Class Package.
When will my order ship?
Once you place your order at ustamps.net, we'll process and ship it quickly. You will receive an email with tracking information when the order ships. You can also track your order at any time on our tracking page: https://ustamps.net/a/tracking
How long should I wait for my ordered postage stamps to arrive?
Handling time: Usually around 3 business days
Delivery time: Usually around 3-15 business days.
If there is any problem with your parcel, please get in touch with us promptly.
What should I do if I don't receive my order confirmation?
Usually, you will receive our confirmation email once you have completed the payment. If you haven't received the order confirmation yet, please check your spam or promotions folder. If you still have any questions, please feel free to contact us at support@ustamps.net. We will reply to you within 24 hours. Rest assured that your order will still be processed during this time.
Is it secure to shop for USPS postage stamps at ustamps.net?
We prioritize the confidentiality and security of user data. Your information is strictly protected and will never be exposed.
My question isn’t covered! No worries, reach out to our team at support@ustamps.net, and we'll be more than happy to provide you with a human answer to your question.
